On any given day, Good360 distributes more than 370,000 items, impacting 60,000 people in need and diverting 465,000 pounds of goods to where they are needed most—instead of being destroyed or ending up in a landfill.
How Good360 and Queryon Transformed Donation Logistics
As the global leader in purposeful giving and product philanthropy, Good360 works with socially responsible companies to place their surplus goods directly into the hands of communities and families who need them.
And it does so on a massive scale. On any given day, Good360 distributes more than 370,000 items, impacting 60,000 people in need and diverting 465,000 pounds of goods to where they are needed most—instead of being destroyed or ending up in a landfill.
In 2024 alone, the organization sent $3.06 billion worth of donated goods to 10,000 of its nonprofit partners.
As you can imagine, when dealing with product donations on such a massive scale, ensuring that these items arrive at the right place, at the right time, and in the right quantity is a complex logistical challenge. Effective distribution requires more than just strong partnerships and goodwill; it demands real-time visibility, seamless coordination, and data-driven decision-making.
In 2022 The organization’s existing systems were feeling the strain of an ever-increasing volume of donations from partners like Amazon, Walmart, and The Home Depot.
With a focus on efficiency and sustainability, Good360 recognized it needed a modernized approach to donation tracking, financial transparency, and logistics management. The organization’s existing systems were feeling the strain of an ever-increasing volume of donations from partners like Amazon, Bath & Body Works, and Lowe’s.
The challenge became clear: How can Good360 more efficiently track, report, and optimize its vast operations, which spans the United States and countries around the globe?
Good360 turned to Queryon to develop a custom-built enterprise logistics dashboard, designed to provide clarity in real time. Their collaboration brought together the expertise of Good360’s nonprofit operations with Queryon’s ability to implement Power BI dashboards, integrate multiple data sources, and create seamless reporting workflows.
The result? A data-driven logistics solution that optimizes donation management, increases operational efficiency, and strengthens transparency for corporate partners and key stakeholders.
Building a Smarter, Scalable Logistics System
Prior to its implementation of Queryon, Good360 relied on a combination of reports from multiple software platforms, requiring staff to manually update spreadsheets and review data across siloed sources.
Keeping up with $3 billion worth of donated product was becoming increasingly challenging. Working closely with Good360, Queryon developed an integrated Power BI dashboard that pulled data from key platforms for three critical areas: (1) logistics data, (2) donor and partner management, and (3) historical tracking. This approach eliminated fragmented reporting and replaced it with a centralized view of donations, inventory, financials, and distribution tracking, all accessible in real time.
Now, Good360’s logistics team can track the journey of every item across its donation network, ensuring resources are allocated effectively. The dashboard also enables the organization to forecast donation trends, helping the team anticipate needs based on past patterns while reducing waste and improving distribution planning.
Turning Data into Transparency and Trust
Beyond internal logistics, Good360’s corporate donors needed visibility into how their contributions were making an impact. With the new system in place, the organization can automatically generate detailed financial reports, showing exactly how donations are used and where they are distributed. This level of transparency strengthens relationships with corporate donors, reinforcing confidence in Good360’s ability to manage large-scale product distributions responsibly and efficiently.
Queryon’s dashboard also provides multi-year impact tracking, allowing Good360 to quantify the social return on donations over time. This feature is a powerful tool for nonprofit storytelling, helping the organization demonstrate its long-term effectiveness to stakeholders, donors, and grant providers.
The Challenge of Unifying Complex Data Sources
One of the biggest hurdles in this project was wrangling with the complexity of Good360’s data sets across multiple systems, each designed for different operational needs. Logistics teams tracked shipments separately from financial reporting, and historical data often required manual compilation from various sources.
To unify these systems, Queryon developed a structured data warehouse, ensuring all donation records, inventory tracking, and partner reports could be analyzed in one place. By implementing automated data pipelines, information now flows seamlessly between systems, significantly reducing manual entry and minimizing errors.
Empowering the Team from Day One
From the start, Queryon’s goal wasn’t just to deliver a tool — it was to empower the internal Good360 team. We provided extensive training to ensure their staff could manage and extend the dashboard themselves. The success of the initial rollout led to growing demand across departments, prompting the hire of a full-time Data Engineer — a role we helped scope and support.
This hands-on collaboration ensured that data wasn’t locked in a black box. Good360’s team could now confidently use, explore, and communicate their impact — driving smarter decisions across operations. Following the initial implementation, Good360 retained Queryon under a managed services model. We continue to support backend operations, optimize reporting workflows, and provide strategic guidance as the organization expands its analytics function.
Our ongoing work ensures that as Good360’s mission grows, their systems scale with it. It’s a partnership built on trust, continuity, and shared purpose.
The Impact: Better Data, Better Decision-Making, Better Outcomes
With Good360’s enterprise dashboard in place, the organization can now:
- Monitor donation flows in real time, ensuring efficient and equitable distribution.
- Generate automated financial reports, reducing manual workload and increasing donor transparency.
- Track impact at scale, measuring the long-term success of donation programs and optimizing future initiatives.
By leveraging Power BI and modern data integration strategies, Queryon helped Good360 move from fragmented reporting to a streamlined, enterprise-level logistics system. Now, their teams spend less time compiling reports and more time focusing on their mission—delivering essential goods to empower communities around the country and the world, filling the need gap while reducing waste.
Why Data-Driven Partnerships Matter
The collaboration between Good360 and Queryon demonstrates how technology and nonprofit impact can go hand in hand. The right data strategy doesn’t just improve efficiency—it helps organizations operate smarter, faster, and more transparently.
Queryon specializes in Power BI implementation, data automation, and enterprise analytics solutions that help organizations optimize workflows and make informed decisions. Whether it’s a nonprofit managing large-scale donations or a company integrating financial, operational, and logistics data, Queryon builds the systems that bring clarity to complexity.
When organizations invest in their data, they invest in their impact. Find out more at https://queryon.com/.
